How does it work?

The technical support service adapts to the company's schedule; Visits for preventive maintenance are quarterly and are included in all packages.

Every day from this time onwards, the technicians will be on call and available to attend to any service ticket that arises during the day; providing immediate assistance in the remote case and a service time of 2 hours. maximum in on-site assistance. This guarantees effective attention so as not to affect the operation of your company.

The monitoring service is provided 12 or 24 hours a day. depending on the package to be contracted, 365 days a year.

Every day from this time, the monitors will be announcing their start of service to deter, through security cameras, all suspicious and criminal acts that are detected in the secured area such as: suspicious people, criminals, suspicious cars, etc. . which, if they occur, the panic alarm would be activated and, if necessary, request support from the corresponding authorities.